TaskRay has officially leveled up its external collaboration capabilities with Collaboration Hub, now available in both Standard and Premium editions with a Collaboration Hub license. This secure, on-platform, fully customizable experience provides full access to TaskRay for all your external stakeholders. Collaboration Hub is here to help you stay aligned across projects, teams, and customer accounts for a seamless experience.
Our existing collaboration features, Public Dashboard and External Ownership & Completion, are still here and ready to help—they’ve simply been rebranded. Public Dashboard is now Collaboration View. And External Ownership & Completion is now Collaboration Connect. Everything else about them that you know and love is still the same, and they’re designed for users who need a light collaborative touch from external partners. Collaboration Hub builds on these features by providing a customizable, on-platform experience for those with security requirements and needing heavier customer project involvement.
Project managers within TaskRay and end customers, including external executives, PMs, and external partners, will all benefit from this feature. Collaboration Hub is designed for more mature, complex processes that rely on external stakeholder involvement to be successful, including:
As you can see, Collaboration Hub takes your customer experience to the next level. It’s easy for internal and external teams to use and keep all your communications in one central location. You’ll save time, improve your customer experience, and boost your own employee morale by giving them back valuable time that might otherwise be spent generating status reports, scheduling check-in meetings, or tracking the status of client-driven tasks.
Ready to get external stakeholders more involved? Contact your CSM or success@taskray.com to learn more about Collaboration Hub licensing.