eBooks

Here you’ll find ebook resources on customer onboarding and project management, with insights, advice, and best practices for customer onboarding success. Click on the image to download the ebook.

eBooks

Structuring Incentives for Customer Success

Structuring Incentives for Customer Success

This eBook by TaskRay and Xactly shows that no matter how large your organization or your focus, a well-structured internal and external incentive plan for customer success is proven to make a huge difference.

eBooks

The Do-Re-Mi Of Customer Success

The Do-Re-Mi Of Customer Success

Did you know that it’s 6-7 times more expensive to acquire a new customer than it is to keep a current one? That’s why getting your onboarding process right from the beginning is so important in the long term.