What is a Post-Sale Pipeline?
A comprehensive post-sale pipeline is your window into success. It consists of your existing, in-flight projects and the potential projects currently being worked on as open sales opportunities. Creating your post-sale pipeline will help you establish a single source of truth for post-sale customer projects, which will keep everyone on the same page (and pulling in the same direction).
This Play’s Objective
This play is for teams who want better insight, coordination, and collaboration between sales, onboarding or implementation, and customer success to create better employee and customer experiences.