MWS Technology uses TaskRay to manage their customer implementation/onboarding process.
Since their sales team was already on Salesforce, MWS knew they wanted a native project management solution. Other tools were looked at, but they didn’t find anything that “was remotely exciting.” In the end, MWS found out about TaskRay from their Salesforce consultant, Kris McCabe, who was a TaskRay user himself. Once he saw how powerful the template and automation capabilities are in TaskRay, they were sold.
TaskRay is on track to save MWS considerable time and money by systemizing their implementation process. They don’t have metrics yet, but the impact of TaskRay on their process is clear. As they put it, it’s “anecdotally measurable as not a nightmare anymore.”