The customer onboarding journey—or the process in which your customers buy, learn about, and adopt your product or service—is critical to long-term customer success. And in order to guide customers along that journey, you need a detailed map.
Join VP of Customer Success Sunny Harmon and Sr. Customer Success Manager Marissa Laarsen to learn how to create your own Customer Onboarding Journey Maps. They share their best practices for designing, customizing, and using onboarding journey maps to engage with new customers and set them up for success.
