What is meant by Collaboration Experience in TaskRay — is this referring to UX, features, or overall workflow?
- Collaboration Experience refers to the overall way users interact, communicate, and work together within TaskRay. It includes the user experience, collaboration features, and workflows that make teamwork more efficient and connected.
How does TaskRay enhance the collaboration experience compared with standard Salesforce collaboration tools?
- TaskRay enhances collaboration by tying communication directly to projects, tasks, and timelines rather than keeping it separate from the work. This creates clearer context, reduces back-and-forth, and helps teams collaborate more effectively as projects move forward.
Are there templates or best‑practice settings for maximizing the collaboration experience?
- Yes, TaskRay includes templates and recommended best-practice settings designed to improve collaboration. These help teams get started quickly and follow proven workflows that encourage clear communication and alignment.
Can metrics be tracked for collaboration (e.g., response times, participant engagement, external guest activity?)
- Yes, collaboration metrics can be tracked to measure activity such as response times, engagement levels, and participation from internal or external users. These insights help teams understand how effectively people are collaborating and identify areas for improvement.