Prior to implementing TaskRay, MIMIT Health did not have an adequate system for managing ongoing tasks and projects. They struggled to track tasks using paper-based documents and email threads. Without the ability to create and track task dependencies, it was a “nightmare” to manage vendor relationships, system upgrades, and onboarding and off-boarding of employees, customers, and vendors.
When MIMIT looked for a project management solution, many options seemed too technical for their team and/or failed to provide an intuitive user experience. Plus, most project management vendors provided standalone solutions that did not come with the integrations MIMIT needed. TaskRay stood out for being exceptionally easy to use, highly intuitive, and able to integrate seamlessly with MIMIT Health’s technology platforms. TaskRay deeply understood that a task-by-task approach would be critical in helping MIMIT Health provide the best possible patient care and experience.
MIMIT Health’s CEO Dr. Paramjit Chopra says that their secret to boosting operational efficiency is no secret at all – it’s TaskRay! In the last 18 months, TaskRay has helped them grow their revenue by two and a half times and cut costs by 25-28%.
To Dr. Chopra, the benefits of TaskRay are all connected. First and foremost, TaskRay helps them efficiently deliver excellent, patient-centered care. The solution also supports them in offering a better patient experience, including through an easy onboarding process. Finally, more efficient processes ensure their physicians avoid burnout, which in turn helps them grow their patient base and revenue. MIMIT Health now saves around $1 million dollars a year by using TaskRay and Salesforce for inventory management and accounting. Thanks to TaskRay, MIMIT Health has shed inefficient processes and become an organized, systems-oriented healthcare leader.
