Guest Author, Author at TaskRay

The High Touch vs. Tech Touch Debate is Over: It’s Time for a Hybrid Approach.

Guest Author July 18, 2023 No Comments

Embrace a hybrid touch approach that combines high-touch, low-touch, and digital-touch interactions to provide personalized support, automate tasks, and scale customer success while delivering the right touch to the right…

Maximize Your Success with TaskRay

Guest Author March 29, 2023 No Comments

We want you to be successful in such changes and ensure that TaskRay is set up to its full potential. As such, we offer our Optimization package, essentially a bank…

Feature Highlight: Project Hierarchy & Task Groups

Guest Author November 28, 2022 No Comments

This feature highlight post reintroduces you to Project Hierarchy & Task Groups. Admins, end users, and project managers alike can take full advantage of the various approaches offered by TaskRay…

How Do “Happy Meals” Guarantee Your Success with Customer Onboarding?

Guest Author October 20, 2022 No Comments

Do you charge for customer onboarding? If not, you better reconsider. Customers who pay for onboarding are more accountable and partner with the onboarding teams from day one. “Happy meals”…

Tips & Tricks: Collaboration View

Guest Author April 26, 2022 No Comments

Learn about Collaboration View in this installment of Tips & Tricks. You will learn best practices when it comes to implementing this great feature as well as some cool ways…

Tips & Tricks: Collaboration Connect

Guest Author April 21, 2022 No Comments

Learn about Collaboration Connect in this installment of Tips & Tricks. You will learn best practices when it comes to implementing this great new feature as well as some cool…

Tips & Tricks: Strategies for Setting Up Enhanced Filtering

Guest Author January 24, 2022 No Comments

If you’re brand new to TaskRay filtering overall and aren’t sure where to start, or currently using Classic Filtering and are ready to migrate to Enhanced Filtering and need some…

Want to Increase Customer Loyalty? Map the Customer Journey.

Guest Author November 17, 2021 No Comments

When it comes to increasing customer loyalty, consider customer journey mapping. A journey map is a visualization of a process people go through in order to accomplish defined goals.

Tips and Tricks: Advanced Scheduler and On-Hold

Guest Author November 16, 2021 No Comments

Projects can be delayed due to unforeseen circumstances, and there should be an easy way to account for these changes. This is where TaskRay’s Advanced Scheduler and On-Hold features come…

Tips and Tricks: Task Weighting

Guest Author November 9, 2021 No Comments

We’ve introduced new task weighting capabilities in our Fall 2021 Release for Standard and Premium Editions. Here are some tips on how to give your tasks the individuality they deserve.

Feature Focus: Boost Customer Engagement with Collaboration Hub

Feature Focus: Boost Customer Engagement with Collaboration Hub

Author: Guest Author

The High Touch vs. Tech Touch Debate is Over: It’s Time for a Hybrid Approach.

Maximize Your Success with TaskRay

Feature Highlight: Project Hierarchy & Task Groups

How Do “Happy Meals” Guarantee Your Success with Customer Onboarding?

Tips & Tricks: Collaboration View

Tips & Tricks: Collaboration Connect

Tips & Tricks: Strategies for Setting Up Enhanced Filtering

Want to Increase Customer Loyalty? Map the Customer Journey.

Tips and Tricks: Advanced Scheduler and On-Hold

Tips and Tricks: Task Weighting

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