


1. What reporting does TaskRay provide?
TaskRay offers a multifaceted reporting approach, including Salesforce-native reports, public dashboards, and custom Lightning components (Snapshot, Project, Status), enabling you to analyze key metrics such as project health, delays, and resource allocation—all from within the Salesforce ecosystem.
2. How does TaskRay allow real-time project monitoring?
You can monitor projects live using public dashboards for high-level health checks, or drill down into insights such as overdue tasks and baseline comparisons. For quick visual snapshots, the Insights tab offers real-time status directly in the app.
3. What are the Insights and Performance tabs in TaskRay?
The Insights tab aggregates key metrics when you select projects—such as progress, risk areas, task status distribution, and team ownership. The Performance tab includes: Portfolio View: List-based, high-level project health. Template Performance View: Compares completed projects against template benchmarks to highlight delays or inefficiencies.
4. Can I use Salesforce reporting tools with TaskRay?
Yes—TaskRay includes pre-built reports (e.g., for onboarding, time tracking, templates) accessible in folders like TaskRay Reports and TaskRay Time Reports, which you can also customize or build from scratch using Salesforce’s native report builder.
5. Are there Lightning components for metrics display?
Absolutely. TaskRay includes 3 Lightning components—Snapshot, Project, and Status—which can surface custom metrics anywhere in Salesforce, like on homepages or record pages for improved visibility and adoption.
6. How do dashboards support executives vs. project managers?
Executives can leverage public dashboards for real-time visibility into project performance and profitability. Project Managers can dive deeper with drill-down insights, including resource views, delays, status updates, and trend analysis, to stay on schedule and on budget.
7. Which TaskRay editions include reporting features?
Reporting features—including Salesforce reports, dashboards, Insights, and Portfolio view—are available across all editions (Starter, Standard, Premium). Enhanced features, such as Resource Analytics (forecasting for Premium), are available in both the Standard and Premium editions.
