taskray
Book a Demo
Back to Task Management

Your Project’s Pause Button

Manage the Unexpected with Ease
The On-hold feature lets you pause and resume projects, freeing up resources for active projects. It generates a report for every hold cycle, providing insight into the reasons behind a delay. You can use it with the Advanced Scheduler to make bulk updates to a project’s timeline.
Available with
Premium
Plans
advanced on hold
Advanced On-Hold

Gain Valuable Insight into Delayed or Overdue Projects

The Advanced On-Hold feature allows you to pause a project and keep notes regarding the hold or delay reasons.

You Can’t Plan for Everything, But You Can Use Advanced On-Hold

  • Pause or resume a project one or more times
  • Automatically create a record with on-hold reasons, proposed resume date, notes, and more for every hold
  • Get a comprehensive view of project performance using reports and dashboards with key metrics, such as status and on-hold history
One of TaskRay’s biggest strengths is its flexibility—it adapts to our workflows rather than forcing us to change how we operate. If you’re looking for a project management solution that scales with your business and delivers real results, TaskRay is the way to go!
Melanie Duke
Director of Business Process Development at TurnKey Marketing
TaskRay has streamlined our project management and operations, boosting efficiency and collaboration. Integrating TaskRay with tools like Formstack and FilePulse 360 has further simplified client onboarding and improved team coordination.
Marissa Lambrecht
Operations Team Lead at Appluent
heather shafland
TaskRay has played a key role in the growth of our Marketing Team. As our team really evolved, the tool evolved with us. It's setup in such a way where the changes were easy to make and quick to roll out. And if there was ever a question, the support is second to none.
Heather Shafland
Business Process Manager at CyberPower Systems USA, Inc.

Frequently Asked Questions

What does “Advanced On‑Hold” functionality provide compared to basic pause/resume features?

  • Advanced On-Hold offers more control than a simple pause, letting you define when and how projects or tasks pause. It automatically adjusts schedules, dependencies, and reporting so work can resume smoothly when reactivated.

Can I define criteria or rules for automatically placing tasks or projects on hold?

  • In TaskRay, you can define criteria and automation rules to automatically place tasks or projects on hold by using Salesforce automation tools such as Flow, Process Builder, or TaskRay Automations.

While on hold, how is progress tracked and how are deadlines adjusted?

  • In TaskRay, when a task or project is placed on hold, progress and deadlines don’t automatically stop — but you can manage and track them through specific TaskRay features and Salesforce automation settings.

Are there notifications or alerts when work is resumed from an on‑hold status?

  • Yes. In TaskRay you can fire alerts when an item leaves “On Hold”—you just wire them up in Salesforce:

Stay Informed, Identify Problem Areas, and Keep Your Team Moving

Best for

Project Managers
Executives

No Out of Sight, Out of Mind Here

Keep an informed eye on all active project delays and use data to identify solutions for current roadblocks

Make Improvements with Data, Not Guesses

With comprehensive records for every hold, you can dig into the details across multiple delayed projects to identify necessary process improvements for the future

Improve Employee Performance

Maximize resources and keep your team productive by allowing them to focus on open/active projects when others are in a holding pattern

Relevant Resources

Visit Our Knowledgebase

Our help documentation is a great resource for getting to know TaskRay features. 
Dig More Into How to Use Advanced On-Hold
taskray features

See What TaskRay Can Do for Your Company

Request a one-on-one demo with our solution engineering team.
Book A Demo
Start a Free Trial
taskray logo
Subscribe to Our Newsletter
Product
Solutions
Resources
About Us
© 2026 TaskRay – All rights reserved.
Privacy Policy Legal
salesforce appexchange
aicpa soc