Here are all of our previously recorded webinars, available on demand. If you’re looking for the most recent TaskRay overview and product demo webinar, you can find that here. Select a topic/section below to see all available webinars in that section.
TaskRay and Gainsight Webinar: Perfecting Your Customer Success Handoffs
July 25 1, 2019
This customer success webinar, co-hosted with Gainsight, dives into detail on best practices and processes for smooth handoffs from Sales to other departments/teams/resources on the customer success journey.
Customer Success Starts With Onboarding: A Post-Pulse Conversation
June 4, 2019
In this webinar we welcome Donna Weber of Springboard Solutions to talk about the most important takeaways from Pulse 2019, and specifically how customer onboarding has emerged as the most important part of the customer success journey.
What NOT to do During the Sales to Customer Success Handoff
May 16, 2019
This webinar is a discussion of the mistakes that happen during the sales to customer success handoff—and how to create successful, scalable processes.
Five Steps To Customer Success
FebruarY 27, 2019
This webinar covers the 5 most important steps to customer onboarding success, including defining ‘customer onboarding’ for various industries, why it’s so critical, how to structure an onboarding program, how to measure success, and how using a dedicated onboarding app like TaskRay can help.
How Force Marketing Hits Big Goals With TaskRay
October 1, 2019
One of our main uses is for marketing companies. Join our customer, Force Marketing, as they walk through how they designed, set up, and use TaskRay for onboarding their new customers and for ongoing project management to maximize success.
TaskRay’s Top 3 Tools for Customer Onboarding
September 19, 2019
TaskRay is the top app for customer onboarding within Salesforce. In this webinar we discuss the top three tools we provide to help you streamline, organize, and repeat your onboarding processes.
How To Use TaskRay Record Types…the Right Way!
June 13, 2019
This webinar goes through TaskRay record types and outlines best practices for when to use them, how to set them up, and how they can best be used to get the most out of the app.
TaskRay Shortcuts to Save You Time
MAY 9, 2019
The difference between a casual user and a power user is that a power user knows all the shortcuts. In this webinar we show you how to become a power user of TaskRay.
Get the most out of the TaskRay Support Site
April 18, 2019
We’re proud of the fact that we offer world-class support. In addition to several support plans for those that want extra help, our extensive support site can answer most of your questions. Learn how to use our support area to get the help you need.
Our Most Commonly Asked Questions
March 26, 2019
With an app as powerful as TaskRay, most people want to know the best and most effective way to use the features that are important to them. In this webinar we go over the questions most frequently asked to our Support team.
How To Use Checklists vs Tasks in TaskRay
February 19, 2019
Do you prefer checklists or task lists? We don’t judge you for either – we just make it easy for you to use either or both. See where each makes the most sense in this webinar.
Upgrading to the November 2019 Release
NOV 12, 2019
This 30-minute webinar focuses on upgrading to the November 2019 release of TaskRay. We discuss best practices for implementing all of the new features in your organization.
TaskRay’s November 2019 Release
October 22, 2019
This webinar walks through all the new features and upgrades in TaskRay’s Fall release in November, 2019.