NEW CUSTOMER TRAINING
Studies show that the number one reason new software installations fail is due to lack of proper implementation and training. Our New Customer Training is well worth the investment as it will ensure that TaskRay is configured properly for your needs, projects are set up using best practices, and lead to smoother user adoption.
1. Discovery Call
30 minute call with your organization’s designated representative and TaskRay’s Account Manager, Account Executive and Senior Support Analyst to get an understanding of your use case and where we can be of specific guidance. We will use the information from this call to customize your consultations and end user training.
2. Configuration Consultation
One hour call with our technical expert to help you configure TaskRay to meet your project management objectives.
3. Project Set Up Consultation
One hour call with our technical expert on project set up best practices for your use case.
4. End User Training
One and a half hours of remote training for an unlimited number of attendees. The session will cover both product and process. The session can be recorded for future use.
(Includes standard training materials)
5. Post-Training Survey
*All consultations and training are done remotely, but if you would like customized and/or on-site training please inquire.