Join the TaskRay team.

TaskRay is an agile, rapidly growing technology company that builds project management solutions on the world’s #1 CRM platform, Salesforce. We’re looking for creative, collaborative entrepreneurs to join our team and help build cool new stuff for Salesforce's 3 million+ users.

The founders have 20+ years experience building and taking tech products to market, including over 15+ years working in Salesforce ecosystem. They also have broad startup experience, and have structured the business based on lessons learned.


We’re Bootstrapped

No frills, but we cover the basics - your health insurance, a retirement match, cell phone reimbursements, and vacation bonuses.

We’re Informal

We have a casual and open office environment in Lafayette, CO. Best if all, we’re walking distance to good eats!

We’re Talkers

We have a strong emphasis on communication (and lots of it) rather than stuffy project requirements. Any of that sounds annoying, we're not for you.

We’re Learning

If you are excited to learn new stuff, we have an environment for you to do so.

We’re Excuse Free

We are a team focused on getting things done and we do not accept excuses. Whether you work a little or a lot, we expect motivation based on delivering features not time put in.

We’re Fun

You’ll have to take our word for it. But, we really are!


Open Positions

Account Executive

First impressions matter. TaskRay is on a mission to ensure businesses get off to a great start with a flawless customer onboarding experience. TaskRay is the leader in customer onboarding in the Salesforce ecosystem. We help companies manage their onboarding and implementation processes, drive greater efficiencies, and create unmatched customer experiences – all within Salesforce.

We're looking for an Account Executive to join our team.  As an Account Executive at TaskRay it will be your responsibility to develop and increase the use of our products in the Salesforce ecosystem.  It is important that you have a customer centric mentality, genuine curiosity for the breadth of the customers’ business challenges and an ability to guide a potential customer through the purchasing process

Some stuff that we're looking for, culture-wise:

Connection. We deliver exceptional experiences. We build enduring relationships with both internally and externally by listening, anticipating needs, doing what is right, and always going above and beyond.

Craftsmanship. We are lifelong learners. We approach our work with curiosity and an open mind. We constantly look for ways to improve our products and ourselves, never settling for good enough.

Grit. We run towards challenges. If something seems unsolvable, it unleashes our persistence, our creativity, and our ability to move through uncertainty to create a solution.

Energy. We embrace joy. We love what we do and bring our best selves to work each day. We seek to share our optimism and compassion with everyone around us.


Some traits we're looking for, from you:

  • Believe that, at the end of the day, you are the CEO of your territory. You measure our success by the success of our customers.

  • You are obsessed with adding value to our prospects and customers.

  • You are eager for the opportunity to apply your experience, knowledge and passion to help our organization grow/scale.

  • You run hard towards challenges with a sense of calm and purpose.

What your day to day looks like:

  • Build relationships with prospects to help align future offerings to their business needs.

  • Qualify opportunities to ensure you are focusing your efforts on prospects that 1) our solutions can help the most and 2) provide enough revenue upside to be worth your time.

  • Execute flawless Discovery; be able to evaluate customer needs and sell to solve problems not features. Expertly listen to and translate their current challenges and business opportunities to features of our software (or qualify out if they aren’t a fit or have pain to justify the change!).

  • Provide support to prospects during the pilot; ensure questions are answered and alignment is created between business challenge and solution; engage our support team to ensure the solution will fit the requirements of the buyer.  It is key you influence the purchasing process for prospective customers.

  • Expand the sales process beyond the initial contact to drive a consensus buy with other constituents, functional groups, partners, SIs and Salesforce AEs/SEs.

  • Ensure smooth transition for customers to Account Management

What you bring to the table:

  • Proficient in Salesforce and demonstrated knowledge of the Salesforce ecosystem

  • Minimum of 2 years of experience with managing the sales process from lead to close

  • Demonstrated ability to consistently meet and exceed monthly, quarterly and annual sales goals.

  • Hunger to learn and grow; we want dedicated sales professionals with a desire to grow into world-class enterprise reps or into a leadership position in sales

  • Able to create a partnership between yourself and prospective customer; driven to solve business challenges and see our customers be successful

  • Able to work at different levels in organization; technical user to C level

  • Skilled at balancing technical terminology with business acumen

  • Able to demo product and position for business needs

  • Open to outbound prospecting and experimentation with messaging as we continue to learn

Interested? Please send your resume and cover letter to jobs@taskray.com.


Sales Engineer

TaskRay is a bootstrapped company building apps on the Salesforce platform. Ever since TaskRay was founded 7 years ago, we have been at the forefront of adopting and deploying new Salesforce technology. We’re a team that takes unique challenges and executes on them. We have two 5 star apps on the Salesforce AppExchange, TaskRay and Campaign Calendar, with over 200 5-star reviews.

As a Sales Engineer it will be your responsibility to ensure customer acquisition, ongoing customer success and engagement. This is an entrepreneurial role where you will seek out strategic opportunities to enable Salesforce Solution Engineers and Implementation Partners to showcase our products.

Some stuff that we're looking for, culture-wise:

Connection. We deliver exceptional experiences. We build enduring relationships with both internally and externally by listening, anticipating needs, doing what is right, and always going above and beyond.

Craftsmanship. We are lifelong learners. We approach our work with curiosity and an open mind. We constantly look for ways to improve our products and ourselves, never settling for good enough.

Grit. We run towards challenges. If something seems unsolvable, it unleashes our persistence, our creativity, and our ability to move through uncertainty to create a solution.

Energy. We embrace joy. We love what we do and bring our best selves to work each day. We seek to share our optimism and compassion with everyone around us.

Some traits we're looking for, from you:

  • You measure your success by the success of our customers post-sale

  • You are a technical evangelist who is obsessed with the Salesforce technology and evolving ecosystem

  • You are eager for the opportunity to use both your technical skills and drive for partner and customer satisfaction

What your day to day looks like:

  • Provide demo assistance on key deals, build proof of concepts for clients and assess/ensure product fit for prospective and current customers

  • Work with customers to increase user adoption and speed the time to realize the value of our products.

  • Foster relationships with System Integration partners who can assist in the implementation of our software; provide architecture reviews and guidance on best practices for product configuration and use.

What you bring to the table:

  • Minimum of 2 years of experience demonstrating applications as a Sales Engineer or Solution Consultant

  • Minimum of 2 years of experience with consulting on the Salesforce platform

  • Intermediate to advanced Salesforce Administrator capability

  • Experience working with Salesforce Solution Engineers and other ecosystem partners

  • Able to create a partnership between yourself and customer; be a trusted advisor for the client while partnering with the Account Executive to validate functional fit

  • Able to work at different levels in organization; technical user to C level

  • Skilled at balancing technical terminology with business acumen

  • Travel Requirements < 15%

This position is for someone who has found a niche with rapidly growing entrepreneurial organizations. You are proactive. A problem solver.  You both dream, create, and execute with equal amounts of excitement. You have an eagerness to learn and a sincere desire to use technology to solve business problems.  Whether your experience is at large corporations or small startups, we think you can find a right fit into our entrepreneurial culture if you embrace ambiguity, have drive and initiative. This position is on-site in Lafayette, CO.

Resumes are great, but we’d appreciate a sense of your personality in your introduction. If any of this sounds interesting, we would love to meet you.

Interested? Please send your resume and cover letter to jobs@taskray.com.


Support Analyst

First impressions matter. TaskRay is on a mission to ensure businesses get off to a great start with a flawless customer onboarding experience. TaskRay is the leader in customer onboarding in the Salesforce ecosystem. We help companies manage their onboarding and implementation processes, drive greater efficiencies, and create unmatched customer experiences – all within Salesforce.

The Support Analyst role is critical to the overall success of TaskRay, its customers and business partners. The successful candidate will be able to understand the customer's Salesforce configuration and be able to communicate how to best leverage our products with Salesforce applications and services to address specific business needs.

Some stuff that we're looking for, culture-wise:

Connection. We deliver exceptional experiences. We build enduring relationships with both internally and externally by listening, anticipating needs, doing what is right, and always going above and beyond.

Craftsmanship. We are lifelong learners. We approach our work with curiosity and an open mind. We constantly look for ways to improve our products and ourselves, never settling for good enough.

Grit. We run towards challenges. If something seems unsolvable, it unleashes our persistence, our creativity, and our ability to move through uncertainty to create a solution.

Energy. We embrace joy. We love what we do and bring our best selves to work each day. We seek to share our optimism and compassion with everyone around us.

Some traits we're looking for, from you:

  • Curious, quick learner, customer solution focused

  • Excellent listening skills to fully understand the customer needs and concerns

  • Ability to adapt to rapidly changing environment and customer requirements

  • Self-directed, with strong initiative in learning and solving problems

  • Willing to learn through hands on experience and experimentation

What your day to day looks like:

  • Serve as an escalation point of contact for product and service issues

  • Advocate our customer's priorities internally within TaskRay

  • Maintain accurate account information to ensure seamless communication between internal teams regarding customer satisfaction

  • Promptly respond to our customer’s needs via Zendesk tickets and chatter

  • Communicate bugs to the Development team and help test new releases

  • Recognize and understand new features/releases in our products and in Salesforce; communicate changes in Salesforce that create a potential need for changes in our product

  • Develop and update best practice knowledge base and blog posts

  • Manage and contribute content to the TaskRay support community

  • Leverage your Salesforce and TaskRay expertise to support the Customer Onboarding team throughout the implementation process where technical complexity and nuances present themselves.

  • Partner with Account Management team to assess client needs, provide advanced troubleshooting and solutioning to ensure ongoing customer engagement.

What you bring to the table:

  • Experience in a software support role preferred, but not required

  • SaaS/Salesforce ecosystem and product knowledge preferred, but not required

  • Proactive in watching tickets enter the queue, juggle multiple priorities, prioritize, communicate via multiple channels

  • Strong written and oral communication skills with proven ability to initiate and manage relationships via phone

  • Ability to communicate complex technical topics with users at all levels of technical expertise

  • Ability to effectively prioritize and escalate customer issues to the appropriate internal teams

Interested? Please send your resume and cover letter to jobs@taskray.com.



Developer

First impressions matter. TaskRay is on a mission to ensure businesses get off to a great start with a flawless customer onboarding experience. TaskRay is the leader in customer onboarding in the Salesforce ecosystem. We help companies manage their onboarding and implementation processes, drive greater efficiencies, and create unmatched customer experiences – all within Salesforce.

In this description we outline the tech stack that we use today at TaskRay. But we are looking for more than a specific tech stack. In our experience strong developers can take what they know, learn new tools and add a lot of value to the team. We welcome the conversation, so don’t let that hold you back from applying!!!

Some stuff that we're looking for, culture-wise:

Connection. We deliver exceptional experiences. We build enduring relationships both internally and externally by listening, anticipating needs, doing what is right, and always going above and beyond.

Craftsmanship. We are lifelong learners. We approach our work with curiosity and an open mind. We constantly look for ways to improve our products and ourselves, never settling for good enough.

Grit. We run towards challenges. If something seems unsolvable, it unleashes our persistence, our creativity, and our ability to move through uncertainty to create a solution.

Energy. We embrace joy. We love what we do and bring our best selves to work each day. We seek to share our optimism and compassion with everyone around us.

Some traits we're looking for, from you:

  • You view your application through the customer’s eyes and understand their use case

  • You have an eye for detail, in both your code and UI/UX

  • You have the experience and judgement to know when to use an existing tool vs. custom code and why the distinction is important to us

What your day to day looks like:

  • Contributing code as part of weekly sprints.

  • Establish best practices and give other developers guidance as needed.

  • Be the product expert; our products and Salesforce - the two go hand in hand.

  • Understand the intricacies of Salesforce, know the dials that can be turned and interrelated effect the changes will have.

  • Provide escalation for product support. This will entail supporting features you develop on the product, or when we need someone more code-savvy to help out our support reps.

  • Spare time? Hack on something you think the product needs, learn new technology, write blog posts if you are so inclined.

Here is the Tech Stack we use and need you to have intermediate to expert level depth in::

  • Javascript - We spend the bulk of our development time on the client side. Hopefully you like React! It’s almost all of our Javascript development.

  • HTML/CSS - you need to do your own css work and be productive with it. We have widely adopted the SLDS ( https://www.lightningdesignsystem.com/ ) and don’t deal with IE<10 (11 may go soon).

  • Apex - The majority of your time spent in Apex will be to support client side development efforts. Outside of supporting client dev, there are a lot of optimizations and new methods to be created to do processing of the data we store in our customer’s Salesforce orgs.(preferred)

  • Lightning Components - We have a set of Aura components and are actively looking at incorporating LWC. We are always looking to see how we can leverage Salesforce technology and leverage it in our own work.(preferred)

Interested? Please send your resume and cover letter to jobs@taskray.com.