Join the TaskRay team.
TaskRay is an agile, rapidly growing technology company that builds project management solutions on the world’s #1 CRM platform, Salesforce. We’re looking for creative, collaborative entrepreneurs to join our team and help build cool new stuff for Salesforce's 3 million+ users.
The founders have 20+ years experience building and taking tech products to market, including over 15+ years working in Salesforce ecosystem. They also have broad startup experience, and have structured the business based on lessons learned.
We’re Bootstrapped
No frills, but we cover the basics - your health insurance, a retirement match, cell phone reimbursements, and vacation bonuses.
We’re Informal
We have a casual and open office environment in Westminster, CO. Best of all, we’re walking distance to good eats!
We’re Talkers
We have a strong emphasis on communication (and lots of it) rather than stuffy project requirements. Any of that sounds annoying, we're not for you.
We’re Learning
If you are excited to learn new stuff, we have an environment for you to do so.
We’re Excuse Free
We are a team focused on getting things done and we do not accept excuses. Whether you work a little or a lot, we expect motivation based on delivering features not time put in.
We’re Fun
You’ll have to take our word for it. But, we really are!
Open Positions
Account Executive
First impressions matter. TaskRay is on a mission to ensure businesses get off to a great start with a flawless customer onboarding experience. TaskRay is the leader in customer onboarding in the Salesforce ecosystem. We help companies manage their onboarding and implementation processes, drive greater efficiencies, and create unmatched customer experiences – all within Salesforce.
We're looking for an Account Executive to join our team. As an Account Executive at TaskRay it will be your responsibility to develop and increase the use of our products in the Salesforce ecosystem. It is important that you have a customer centric mentality, genuine curiosity for the breadth of the customers’ business challenges and an ability to guide a potential customer through the purchasing process.
Some stuff that we're looking for, culture-wise:
Connection. We deliver exceptional experiences. We build enduring relationships with both internally and externally by listening, anticipating needs, doing what is right, and always going above and beyond.
Craftsmanship. We are lifelong learners. We approach our work with curiosity and an open mind. We constantly look for ways to improve our products and ourselves, never settling for good enough.
Grit. We run towards challenges. If something seems unsolvable, it unleashes our persistence, our creativity, and our ability to move through uncertainty to create a solution.
Energy. We embrace joy. We love what we do and bring our best selves to work each day. We seek to share our optimism and compassion with everyone around us.
Some traits we're looking for, from you:
Believe that, at the end of the day, you are the CEO of your territory. You measure our success by the success of our customers.
You are obsessed with adding value to our prospects and customers.
You are eager for the opportunity to apply your experience, knowledge and passion to help our organization grow/scale.
You run hard towards challenges with a sense of calm and purpose.
What your day to day looks like:
Build relationships with prospects to help align future offerings to their business needs.
Qualify opportunities to ensure you are focusing your efforts on prospects that 1) our solutions can help the most and 2) provide enough revenue upside to be worth your time.
Execute flawless Discovery; be able to evaluate customer needs and sell to solve problems not features. Expertly listen to and translate their current challenges and business opportunities to features of our software (or qualify out if they aren’t a fit or have pain to justify the change!).
Provide support to prospects during the pilot; ensure questions are answered and alignment is created between business challenge and solution; engage our support team to ensure the solution will fit the requirements of the buyer. It is key you influence the purchasing process for prospective customers.
Expand the sales process beyond the initial contact to drive a consensus buy with other constituents, functional groups, partners, SIs and Salesforce AEs/SEs.
Ensure smooth transition for customers to Account Management
What you bring to the table:
Proficient in Salesforce and demonstrated knowledge of the Salesforce ecosystem
Minimum of 2 years of experience with managing the sales process from lead to close
Demonstrated ability to consistently meet and exceed monthly, quarterly and annual sales goals.
Hunger to learn and grow; we want dedicated sales professionals with a desire to grow into world-class enterprise reps or into a leadership position in sales
Able to create a partnership between yourself and prospective customer; driven to solve business challenges and see our customers be successful
Able to work at different levels in organization; technical user to C level
Skilled at balancing technical terminology with business acumen
Able to demo product and position for business needs
Open to outbound prospecting and experimentation with messaging as we continue to learn
Interested? Please send your resume and cover letter to jobs@taskray.com.
UI/UX Designer
First impressions matter. TaskRay is on a mission to ensure businesses get off to a great start with a flawless customer onboarding experience. TaskRay is the leader in customer onboarding in the Salesforce ecosystem. We help companies manage their onboarding and implementation processes, drive greater efficiencies, and create unmatched customer experiences – all within Salesforce.
We're looking for a UI / UX Designer to join our team and own the user experience and interface inside the TaskRay product. You will participate in the entire software development lifecycle. From ideation, to wireframe/mockup development, to user testing, all the way down to contributing HTML and CSS for certain features in the development sprint. We are big fans of the Salesforce Lightning Design System, and are looking to implementing it even further into our product.
Some stuff that we're looking for, culture-wise:
Connection. We deliver exceptional experiences. We build enduring relationships with both internally and externally by listening, anticipating needs, doing what is right, and always going above and beyond.
Craftsmanship. We are lifelong learners. We approach our work with curiosity and an open mind. We constantly look for ways to improve our products and ourselves, never settling for good enough.
Grit. We run towards challenges. If something seems unsolvable, it unleashes our persistence, our creativity, and our ability to move through uncertainty to create a solution.
Energy. We embrace joy. We love what we do and bring our best selves to work each day. We seek to share our optimism and compassion with everyone around us.
Some traits we're looking for from you:
You are a creative individual who gets energy from working with users
You have an uncanny ability to determine a user’s end goal and create beautiful and effective interfaces to achieve that goal
You are talented in developing holistic solutions by breaking them down into smaller more iterable components
You can easily move between considering the forest and paying attention to the trees
What your day to day looks like:
Working with a product manager to develop wireframes
Perform and lead user interviewing and testing
Participating in development sprints by providing HTML and CSS templates to front end developers
Applying design systems and component based thinking to ensure the product can iterate quickly
What you bring to the table:
A compelling portfolio that showcases your problem framing, research, problem solving, and visualization skills.
You're comfortable working with engineers to understand how your designs impact development and you'll make sure they're developed accurately.
You translate complex problems into intuitive & clean UIs.
You have experience with usability testing or other end-user research methods
You have a basic knowledge of front-end development and how designs translate to code
You get energy from interacting with customers
Interested? Please send your resume and cover letter to jobs@taskray.com.
Sr. Customer Success Manager
First impressions matter. TaskRay is on a mission to ensure businesses get off to a great start with a flawless customer onboarding experience. TaskRay is the leader in customer onboarding in the Salesforce ecosystem. We help companies manage their onboarding and implementation processes, drive greater efficiencies, and create unmatched customer experiences – all within Salesforce.
As a Customer Success Manager at TaskRay it will be your responsibility to ensure ongoing customer success and engagement. In this role you will focus on ensuring full usage of our solution among customers, identify both up-sell and cross-sell opportunities, and advocate for the customer internally.
Some stuff that we're looking for, culture-wise:
Connection. We deliver exceptional experiences. We build enduring relationships with both internally and externally by listening, anticipating needs, doing what is right, and always going above and beyond.
Craftsmanship. We are lifelong learners. We approach our work with curiosity and an open mind. We constantly look for ways to improve our products and ourselves, never settling for good enough.
Grit. We run towards challenges. If something seems unsolvable, it unleashes our persistence, our creativity, and our ability to move through uncertainty to create a solution.
Energy. We embrace joy. We love what we do and bring our best selves to work each day. We seek to share our optimism and compassion with everyone around us.
Some traits we're looking for, from you:
Able to create a partnership between yourself and customer; driven to solve business challenges and see our customers be successful
Proactively engage the customer base to ensure customers are realizing the value of their investment
What your day to day looks like:
Provide proactive best practice guidance to the customer's project and management teams.
Serve as an internal advocate for customers
Manage subscription renewals and perform health checks to ensure client engagement; work with the TaskRay team to continuously refine the renewal process and experience for our customers.
Deepen the footprint of existing accounts through cross-sell, upsell and expanded use cases.
Educate our customers on how to leverage our internal support team, resources and what to expect throughout the customer journey with TaskRay.
Execute and refine the process to identify and address customers who have high potential of churn, up-sell, and down-sell.
Work with marketing to design and implement campaigns to educate our customers to minimize churn and increase user adoption and engagement.
Responsible for meeting quarterly goals and established metrics.
Keep accurate notes in Salesforce.com to ensure we have accurate data to grow the business.
What you bring to the table:
Proficient in Salesforce and demonstrated knowledge of the Salesforce ecosystem
Minimum of 6 years of experience with customer success
Demonstrated ability to consistently meet and exceed monthly goals
Proven ability to identify and reduce customer churn risks
Able to work at different levels in organization; technical user to C level
Skilled at balancing technical terminology with business acumen
Interested? Please send your resume and cover letter to jobs@taskray.com.
Quality Assurance Engineer
First impressions matter. TaskRay is on a mission to ensure businesses get off to a great start with a flawless customer onboarding experience. TaskRay is the leader in customer onboarding in the Salesforce ecosystem. We help companies manage their onboarding and implementation processes, drive greater efficiencies, and create unmatched customer experiences – all within Salesforce.
We're looking for a Quality Assurance Engineer to join our team and own the development and maintenance of an automated QA system for the TaskRay product. You will work closely with the product and development team to ensure that new features are properly tested and functional. As mentioned above, TaskRay is a native Salesforce application and advanced knowledge of the Salesforce ecosystem and Salesforce centered Application Lifecycle Management will be needed to be successful in this role. This role will be responsible for Functional, Regression, and Automated testing.
Some stuff that we're looking for, culture-wise:
Connection. We deliver exceptional experiences. We build enduring relationships with both internally and externally by listening, anticipating needs, doing what is right, and always going above and beyond.
Craftsmanship. We are lifelong learners. We approach our work with curiosity and an open mind. We constantly look for ways to improve our products and ourselves, never settling for good enough.
Grit. We run towards challenges. If something seems unsolvable, it unleashes our persistence, our creativity, and our ability to move through uncertainty to create a solution.
Energy. We embrace joy. We love what we do and bring our best selves to work each day. We seek to share our optimism and compassion with everyone around us.
Some traits we're looking for from you:
You are a detail oriented individual who gets energy from implementing solutions
You have an uncanny ability to find the root cause of a complex issue
You have experience and opinions regarding automated testing for web applications
What your day to day looks like:
Working with the product team during sprints to ensure new features are fully tested by the end of the sprint
Enhancing, maintaining, and increasing the level and quality of automated testing for existing features
Writing https://robotframework.org/ and Selenium tests
What you bring to the table:
Experience administrating and QA’ing Salesforce
A strong desire to improve processes
Familiarity with Continuous Integration tools such as Jenkins, Sauce Labs, TravisCI, or CircleCi
Strong understanding of data manipulation and distribution
Interested? Please send your resume and cover letter to jobs@taskray.com.
Customer Success Associate
First impressions matter. TaskRay is on a mission to ensure businesses get off to a great start with a flawless customer onboarding experience. TaskRay is the leader in customer onboarding in the Salesforce ecosystem. We help companies manage their onboarding and implementation processes, drive greater efficiencies, and create unmatched customer experiences – all within Salesforce.
As a Customer Success Associate at TaskRay it will be your responsibility to ensure ongoing customer success and engagement. In this role you will focus on ensuring full usage of our solution among customers, identify both up-sell and cross-sell opportunities, and advocate for the customer internally. We are looking for someone to grow with our team and customers.
Some stuff that we're looking for, culture-wise:
Connection. We deliver exceptional experiences. We build enduring relationships with both internally and externally by listening, anticipating needs, doing what is right, and always going above and beyond.
Craftsmanship. We are lifelong learners. We approach our work with curiosity and an open mind. We constantly look for ways to improve our products and ourselves, never settling for good enough.
Grit. We run towards challenges. If something seems unsolvable, it unleashes our persistence, our creativity, and our ability to move through uncertainty to create a solution.
Energy. We embrace joy. We love what we do and bring our best selves to work each day. We seek to share our optimism and compassion with everyone around us.
Some traits we're looking for, from you:
Able to create a partnership between yourself and customer; driven to solve business challenges and see our customers be successful
Proactively engage the customer base to ensure customers are realizing the value of their investment
What your day to day looks like:
Serve as an internal advocate for customers
Manage subscription renewals and perform health checks to ensure client engagement; work with the TaskRay team to continuously refine the renewal process and experience for our customers.
Deepen the footprint of existing accounts through cross-sell, upsell and expanded use cases.
Educate our customers on how to leverage our internal support team, resources and what to expect throughout the customer journey with TaskRay.
Execute and refine the process to identify and address customers who have high potential of churn, up-sell, and down-sell.
Responsible for meeting quarterly goals and established metrics. Participate in the execution of named departmental strategic initiatives and projects.
Keep accurate notes in Salesforce.com to ensure we have accurate data to grow the business.
What you bring to the table:
Minimum of 1 year of experience with customer success or customer-facing role
Demonstrated ability to consistently meet and exceed goals
Experience with Salesforce and Zendesk preferred but not required
Ability to prioritize multiple and very different tasks.
Able to work at different levels in organization; technical user to C level
Skilled at balancing technical terminology with business acumen
Interested? Please send your resume and cover letter to jobs@taskray.com.
Sales Development Representative
First impressions matter. TaskRay is on a mission to ensure businesses get off to a great start with a flawless customer onboarding experience. TaskRay is the leader in customer onboarding in the Salesforce ecosystem. We help companies manage their onboarding and implementation processes, drive greater efficiencies, and create unmatched customer experiences – all within Salesforce.
We're looking for a Sales Development Representative to join our team and own the identification and development of quality sales opportunities for the Account Executive team by connecting with inbound leads and “nearbounding” within our old leads when time permits. High-performers in this role can expect to advance their career in ~18 months to be Account Executives, Customer Success professionals, or Support Analysts. We offer fantastic benefits in addition to $60,000 on target earnings annually ($45,000 salary and on-target commission of $15,000 per year) with a chance to exceed this amount if goals are exceeded.
Some stuff that we're looking for, culture-wise:
Connection. We deliver exceptional experiences. We build enduring relationships with both internally and externally by listening, anticipating needs, doing what is right, and always going above and beyond.
Craftsmanship. We are lifelong learners. We approach our work with curiosity and an open mind. We constantly look for ways to improve our products and ourselves, never settling for good enough.
Grit. We run towards challenges. If something seems unsolvable, it unleashes our persistence, our creativity, and our ability to move through uncertainty to create a solution.
Energy. We embrace joy. We love what we do and bring our best selves to work each day. We seek to share our optimism and compassion with everyone around us.
Some traits we're looking for from you:
You are fearless and get energy from talking to people.
You have a unique ability to reach prospects creatively and position solutions/products.
You are eager to learn world-class sales practices and advance your career.
You are eager for the opportunity to apply your experience, knowledge and passion to help our organization grow/scale.
What your day to day looks like:
Manage a large flow of incoming lead data.
Responsible for making a minimum of 70 calls daily.
Successfully overcome prospective customer objections as well as answer initial questions.
Effectively utilize the lead qualification process as well as document sales information in Salesforce.
Assist Marketing with testing, execution, and reporting on lead quality
Responsible for meeting weekly goals and established metrics.
Utilize the sales tools provided and collaborate with Sales team members to schedule customer meetings
What you bring to the table:
Desire to start a career as a sales or customer success professional, ~18 months should be expected in this role but high performers will move up
Excellent phone presence and interpersonal skills
Proven follow-up, time management skills, and able to manage multiple priorities simultaneously
Results oriented, capable of bringing prospects to the next step in the sales process
Experience in lead qualification, outbound prospecting and lead development management a plus
Experience with Salesforce.com a plus
Strong communication skills; ability to reach prospects creatively, position solution/products
Interested? Please send your resume and cover letter to jobs@taskray.com.