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Customer Spotlight: Label Insight
Learn how Label Insight is building long term customer success by building a human-centric onboarding process.
Launch 2020 April Recap
If you missed Keren Eldad’s workshop on Managing Change in uncertain times, or want to know what the best minds in Customer Success have to say about building onboarding CX strategies, perfecting handoffs, and engaging customers, check out our Launch 2020 April recap.
Customer Onboarding Roundtable Insights: Building a Customer Experience Strategy
Delivering a flawless customer onboarding experience is critical to long term customer success. In this blog post, we’re sharing four actionable insights from our March Customer Onboarding Roundtable for building a successful CX strategy for Customer Onboarding.
Customer Onboarding Roundtable Insights: Driving Customer Engagement
An engaged customer is a key factor in successful onboarding. In this blog post, we’re sharing four actionable insights for driving customer engagement from our March Customer Onboarding Roundtable.
A Q&A with Marissa Laarsen About Keeping Our Team Connected While Working From Home
This week’s installation of “Making the Transition to Working from Home” blog features an interview with our Senior Customer Success Manager, Marissa Laarsen, in which she shares TaskRay’s approach to keeping collaboration alive and some tips for keeping everyone connected remotely. How has the transition to working remotely been for the TaskRay team? TaskRay has […]