It's hard to believe that two weeks ago we set out for our yearly sojourn to Dreamforce. It was another jam-packed week filled with meeting customers, old and new friends, and learning and sharing information about Salesforce and TaskRay.
Here's a recap:
1. Our theme this year was Pain-free Customer Onboarding, No Matter What Business You Are In.
We had a group of adorable dogs help us illustrate some of the most common pain points in the onboarding process and how TaskRay can solve them.
More than half of our customers use TaskRay to help deliver goods and services post-sale. And since almost all of our customers are using Salesforce to close deals what better way to ensure continuity, customer service, and data integrity than by keeping your post-sale customer onboarding and account management in Salesforce with TaskRay.
2. We launched a TaskRay Communities offering.
Salesforce Communities are very powerful tools to create a customer or outward facing portal. Some of our customers have had a lot of success building TaskRay (check out Papa Murphy's and Modacto) into a Salesforce Community. We think even more people could benefit from using this technology, so we made it much simpler to implement with a TaskRay Lightning Bolt template.
3. We launched even more Lightning Components.
Lightning is going to play a bigger role for Salesforce users in 2017 as many orgs move from Classic to Lightning Experience. We think it's so important that we had a second booth in the Lightning Lookout in Moscone West. Additionally, we introduced components that will let you bring TaskRay to the parts of Salesforce where your team is already working.
4. Speaking Sessions
Not to toot our own horns too much, but this team rocked. Six people from Bracket Labs spoke at sessions at Dreamforce. Our very own Eric Wu made it to the Mega Demo Jam finals with his demo skills (and a little help from a friend.)
5. Customers and Friends
Dreamforce is always a great time to connect with our customers and friends in the Salesforce Community. If you didn't make it to Dreamforce this year, don't worry we'll be at User Groups and other events around the world!
6. The Bracket Labs Team
While Dreamforce is a lot of work, we relish the opportunity to spend time together as a team, telling people about how awesome TaskRay is. We also snuck in a little fun that may or may not have involved karaoke.