While the customer onboarding process can follow a specific set of criteria, each Toast customer comes with unique needs and challenges. They needed a tool that would provide a templatized process and the ability to customize along the way.
In less than two years, Mevion reduced their installation time from two and a half years to nine months. A large portion of the time savings was related to their use of TaskRay to define their process and escalate issues.
JLL uses TaskRay to manage their commercial real estate loan closing process. TaskRay gives them the ability to manage a complex set of tasks and to-do’s and keep track of different activities between internal and external stakeholders—from buyers to title companies to insurance agents.
MWS Technology uses TaskRay to manage their customer implementation process. We spoke with their CTO, John Brightwell, about some of the ways TaskRay is helping them to get customers up and running faster and more efficiently.