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If you missed Keren Eldad’s workshop on Managing Change in uncertain times, or want to know what the best minds in Customer Success have to say about building onboarding CX strategies, perfecting handoffs, and engaging customers, check out our Launch 2020 April recap.
When a customer feels heard, you exponentially increase your organization’s ability to get them quickly to value with your product or service. In this blog post, we’re sharing five actionable insights from our March Customer Onboarding Roundtable for building and perfecting customer handoffs.
An engaged customer is a key factor in successful onboarding. In this blog post, we’re sharing four actionable insights for driving customer engagement from our March Customer Onboarding Roundtable.