If you missed Keren Eldad’s workshop on Managing Change in uncertain times, or want to know what the best minds in Customer Success have to say about building onboarding CX strategies, perfecting handoffs, and engaging customers, check out our Launch 2020 April recap.
When a customer feels heard, you exponentially increase your organization’s ability to get them quickly to value with your product or service. In this blog post, we’re sharing five actionable insights from our March Customer Onboarding Roundtable for building and perfecting customer handoffs.
This week’s installation of “Making the Transition to Working from Home” blog features an interview with our Senior Customer Success Manager, Marissa Laarsen, in which she shares TaskRay’s approach to keeping collaboration alive and some tips for keeping everyone connected remotely. How has the transition to working remotely been for the TaskRay team? TaskRay has […]
In this latest edition of our multi-part blog series on the important people behind TaskRay’s products, we are focusing on user experience design. Learn how our UX/UI Designer, Michael DeMarco, strives to provide a customer onboarding solution that emphasizes usability, social principles and an agile approach by listening thoughtfully to our user base to collaborate […]